Scope
Agreed in writing
Every engagement starts with a proposal that sets out deliverables, timeline, and price before we begin.
Legal · Terms of Service
Terms of Service
The plain-English rules for working with Themewaves. We keep them short, fair, and clear. No dense legal fog here.
The short version
What these terms mean for you
Ownership
The work is yours
On final payment, the deliverables we build for you are yours. Your content and data stay yours throughout.
Care
Support you can renew
Launches come with a defined support window. Care plans and retainers extend it when you need them.
Full agreement
The terms in detail
Accepting these terms
These terms form a contract between you and Themewaves. They apply when you browse our site, request a proposal, or engage us for work.
Please read them with care. When you accept a proposal, you agree to every clause here. If you do not agree, please do not engage our services.
Scope of work
Each project is defined by a written proposal or statement of work. It lists deliverables, milestones, timeline, and price.
Anything outside that scope is handled as a change request. We will quote additional work before starting it, so there are no surprises on the invoice.
Your responsibilities
Projects move at the speed of feedback. We ask for timely sign-off, content, and access to the systems we need.
You confirm that any material you supply — text, images, logos, data — is yours to use. We rely on that when we publish your site.
Payments and refunds
Prices are agreed up front. Most projects bill in stages: a deposit to start, then milestones or a final balance on completion.
Invoices are due within the agreed terms. Because services involve booked time, completed work is non-refundable, but we resolve any concerns in good faith.
Support and maintenance
Each launch includes a defined support window for fixing issues with the work we delivered. Marketing retainers run for their agreed term.
Ongoing care plans cover updates, backups, security, and monitoring. Support covers our work, not unrelated third-party plugins or services.
Intellectual property
On receipt of final payment, ownership of the custom deliverables we create for you transfers to you. You own your text, images, and data at all times.
We retain rights to our pre-existing tools, libraries, and know-how. Open-source components keep their own licenses, which we both respect.
Warranties and limits
We deliver our work with reasonable skill and care. Even so, we provide it as is and cannot guarantee it suits every host, plugin, or future platform change.
To the extent the law allows, we limit our liability. Our total liability will not exceed the fees you paid for the work in question.
Changes and governing law
We may update these terms as our services evolve. We post the new version here with a fresh date. Continued use means you accept the change.
These terms follow the laws of our home country. Your local consumer rights still apply to you.
Still unsure?
Have a question about these terms?
Our team is happy to walk you through any clause. Reach out before you start a project. Email us at [email protected].